Your parcel shipment
Packages are generally shipped the same day after receipt of payment and are shipped with DHL or PostNL with tracking. If you prefer delivery by PostNL with the required signature, additional costs of 3 € will be charged. Please contact us before choosing this method. Whatever shipping choice you make, we provide you with a link to track your package online.
Shipping costs include shipping and packaging costs and shipping costs. Handling costs are fixed, while transport costs vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two separate orders separately, and shipping charges apply to each of them. Your package is shipped at your own risk, but special care is taken to protect fragile objects.
We cannot guarantee these delivery times during the holidays. For products that are in stock, if they are ordered before 17:00 on working days, they will be delivered to you the next day.
When entering your details when ordering, you can choose a different delivery address.
Shipping costs in the Netherlands
Shipping and handling costs are per order:
DHL 5 €
PostNL 6.50 €
Collection is free.
If you are not at home on delivery, the order will be offered again the next day. If you miss this delivery, the driver will leave a note with further delivery instructions. If it is sent via Post NL, it will be delivered to the nearest Post Office.
Pick up order in The Hague? That is possible!
(Tip! Message for this webshop owner; You can meet with a cigar store on the corner of your neighborhood to bring ordered products there so that your customers can pick them up there)
I can also remove the pick-up option.
However, you must first complete and pay for your order online. You will be notified as soon as your package is ready. In the shopping cart you can see the expected collection date. You can also follow the progress in My Orders.
Monday: 9.30am to 4.30pm
Friday: 9.30am - 4.30pm